PLEASE NOTE: The APMG Store will be closed for maintenance on Thursday January 9th between 6:00PM and 8:00PM GMT. We apologise for any inconvenience this may cause. Thank you for your patience.

Study material |Hard cover

Practical People Engagement: Leading Change through the Power of Relationships

eBook

By Patrick Mayfield
Publisher: Elbereth Publishing Limited
Available in: English
Total pages: 284
ISBN: 9780992711412

Practical People Engagement provides guidance and a set of principles for effectively engaging and managing stakeholders.

Business

More The Professional Services (PS) Professional® products

Price

£25.00

Readable, practical and written from a sound research base.

Mark Withers, CIPD and Mightywaters Consulting

Practical People Engagement: Leading Change through the Power of Relationships

by Patrick Mayfield

Table of contents

Chapter 01:
- A better way
Chapter 02:
- Seeing the bigger picture
Chapter 03:
- Seven principles of stakeholder engagement
Chapter 04:
- The six engagement hats
Chapter 05:
- The power of Why
Chapter 06:
- Collaboration
Chapter 07:
- Story-telling
Chapter 08:
- Agile
Chapter 09:
- The Who Step: Knowing your stakeholders
Chapter 10:
- The How Step: Shaping your engagement
Chapter 11:
- The When Step: Planning your messages
Chapter 12:
- The Engage Step: Doing it
Chapter 13:
- The Adapt Step: Measure, adapt, improve

This book is the source reference for the international APMG Stakeholder Engagement certification. It is also a core text for the APMG Professional Services Professional – Catalyst (Operational) Foundation certification, which is the world’s only non-vendor certification programme that develops the consultant of tomorrow.

Key Features

Provides guidance and a set of principles for effectively engaging and managing stakeholders.
Includes a rich source of practices and techniques to help professionals get better results from the change they are trying to lead.
Underpins the APMG Stakeholder Engagement and Professional Services Professional – Catalyst certifications.